COMENSA defines mentoring as "a partnership in which a mentee is assisted in making significant advances in knowledge, perspective and vision in order to develop their full potential; the mentor's wisdom is utilised by the mentee to facilitate and enhance new learning and insight”.

The mentor focuses on the development of the learner and passing on personalised, domain-specific knowledge. Mentors help to set the agenda, with their primary aim to develop an individual or small group to learn more comprehensively from their day-to-day working experience.

Mentoring, for example, of recently-promoted managers within an organisation, can create an atmosphere where people feel comfortable and acknowledged.